Privacy Policy

Your privacy and data security are our top priority. This policy explains how we collect, use, and protect your information when using the Emdadat Al Enaya store.

Last updated: September 2026 Back to home

Overview

Emdadat Al Enaya is committed to protecting our customers' privacy and applying the highest information security standards. We do not share your data with third parties for marketing purposes, and we never sell your personal information.

Data We Collect

We only collect the minimum information required to process your orders and provide a better service:

Contact Information

Your name, phone number, and email to create orders and communicate with you.

Delivery Address

City, district, and detailed address to complete order delivery.

Order Data

Cart contents and purchase details to serve you and handle returns.

Usage Data

Anonymous technical information to improve the browsing experience and store performance.

How We Use Your Data

Processing and fulfilling orders and sending delivery notifications.
Communicating with you about your inquiries and orders via WhatsApp or phone.
Improving the store, services, and developing new products.
Complying with legal and regulatory requirements.

Cookies

We use cookies to improve store performance, save cart data, and language preferences. You can disable them from your browser settings without affecting basic browsing.

Your Rights

At any time, you have the right to:

1 Request a copy of your stored personal data.
2 Request correction or update of incomplete or inaccurate data.
3 Request deletion of your data from the store systems.
4 Object to your data being used for marketing purposes.

Data Security & Protection

We apply strict technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure, and encrypt sensitive operations per global best practices.